Their drivers are very helpful. Once, my parents were travelling from Sanawad. I booked tickets for them with Royal Bus Indore, but as I was in a rush, I booked the upper berths for them. Now I was in a fix that how could my parents climb to the upper berth with their knee pain(due to old age). I requested the bus driver and he talked to some passengers and convinced one of them to swap their berths with us. I was really thankful to the Royal Bus Indore driver and I have written this review just to acknowledge his selfless nature.
I travelled from Indore in Royal Bus Indore last weekend. The bus was very well maintained and my berth was very comfy. The only thing which bothered me a bit was the gangway which was little narrow. Rest everything was fine. The driver was very cool and easy-going. Responded nicely to me. He also stopped the bus at the intermediate stops. It was a friendly atmosphere and I enjoyed the journey thoroughly. No unnecessary halts because of which we could reach our destination on time.
I travelled with the Royal Bus Indore a couple of days back. I was in a rush as my dad was feeling unwell and had to reach the hospital which was 6 hours away as soon as I could. I booked a seat with Royal Bus Indore and to my surprise they helped me reach before the time of arrival.
I travelled from Ujjain by Royal Bus Indore with my friends. The buses were well-maintained and the staff was very courteous towards us. It feels great to be travelling with a bus operating company that shows complete concern towards passenger's comfort.